Do I need to enter a credit card for the trial?

No. All versions include a 14 day free trial, no credit card is required for the duration of the trial, only at the end if you wish to continue your subscription. You can enter a credit card in order to test products printed via our network.

Do I need a developer?

No, unless you are considering a high level of customization on PSP or Enterprise versions it is recommended.

How long does a typical setup take?

All storefronts are provisioned within 24 hours and start as a 14 day trial. For fundraiser and instant versions the setup can take between 30-90 mins depending on having your assets, logo’s, text and other details ready or not. We have a default set of products at Recommended retail pricing already set up. You can of course then add, remove or change pricing and other options on all these products. PSP and Enterprise solutions depend on integration timelines and other complexity such as your implementation of your html in our content management system. We typically recommend a minimum of 6 weeks if setting up and testing your own bepoke products and integrations.

Do you help with the setup?

Fundraiser and Instant sites typically require little help as they include a step by step setup in the admin. We have implementation and support experts that can run through any questions or difficulties you may encounter either via live chat, email or online screen sharing if needed. PSP and Enterprise versions include a full setup with a dedicated implementation contact who helps manage deliverables and pre agreed project timelines.

How do I print orders via your network?

In on the Pixfizz marketplace, select product templates with the fulfilment icon on. Fulfilment prices are displayed for each product template on the template details, pricing includes standard shipping. You may use as many templates on your storefront as you wish for free and will only be charged for fulfilment. You are NOT charged any transaction fees on these products beyond the fulfilment pricing. When an order is put through and paid or manually changed to confirmed status on the Pixfizz platform, we will attempt to pre authorize a card on file in your billing section. The card is then charged for the actual amount on regular intervals before the expiration of the pre authorization or hold, then the hold is returned.

Can I print my own products?

Yes with Instant you can choose to receive orders in your own lab and print them yourself. With PSP or higher you can implement your own product and receive them to print with your own workflow integration.

Do I need my own cart & payment gateway?

Pixfizz provides you with your own shopping cart that is built from the ground up from personalized products and fulfilment integration. For the Fundraiser version we recommend using a Braintree payment gateway so you can receive funds directly on your account, if you are not able to we can provide a gateway. For PSP versions or higher we provide out of the box integrations with many gateways and also offer customized options.

How do I get paid?

If you wish to use our gateway you are paid monthly per your reporting and dashboard amounts via check or ACH monthly. You can sign up for a free Braintree account and get paid directly on your bank account for all sales.