Helping you grow your online business
Additional Support Services
Running a successful online business demands time and resources. If you're short on either, we're here to help with website management, product updates, and integration.
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Live Slack Channel
General quality control -
Project tracking tool with request form
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Support with website CMS & product management
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Integration support
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Monthly website review call
$400/month
Up to 8h per month
10% discount for 3+months in a row
$360/month
Webmaster Support Pack
SEO Support Pack
If you don’t have the time nor the technical resources or in-house expertise to manage your SEO, we can help you. Our support package is tailored to enhance your website's performance and elevate your search engine rankings.
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Site audit to identify and fix technical SEO issues
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Management of Google Analytics, Google Search Console, and Google Merchant Center
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Regular crawls
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Keyword research and rank tracking
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Local SEO opportunities to target specific markets
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Content creation, including one blog article per month
$250/month
3 month minimum subscription
20% discount for annual subscription
$200/month per site
Depending on whether you have in-house development expertise (web design, product design, HTML, JavaScript), Pixfizz offers additional training and support in setting up and managing your storefronts.
If you have specific requirements, integrations or new features, we also provide customized professional development services. Contact us to discuss your needs or project.
$500/Month
If following the standard onboarding sessions you or other members of your team need additional time with our dedicated team, we provide advanced training consisting of:
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8 hours of virtual meetings
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Complete platform overview
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Deepdive into relevant features
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Practical excercies
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Enhanced on-boarding support
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If you require frequent techincal support, we offer a straight forward solution for you to contact our team at anytime: a dedicated Slack channel exclusively for your team.
$250/Month
Frequently Asked Questions
There are many factors which will determine this timeline, but on average, getting a new storefront laucnhed should take between 2 and 4 months.
It is crucial to the success of any eCommerce deployment that the client has an ‘app owner’. Someone who will be the main point of contact for Pixfizz, as well as the one who will take on the responsibility to learn how to manage the basic functions, such as order management, storefront updates, publishing products, etc. within the admin.
There is no real minimum requirement or skill set that someone needs to have, other than a willingness to learn. However, someone with a technical and/or design background may be able to pick things up more easily. There are two general activities when it comes to managing a web-to-print eCommerce storefront.
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Managing the storefront: updating the site's design and content
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Managing the products: designing and setting up relevant product options, etc.
An ideal candidate to manage the storefront would be a Web Designer who can also code in HTML and CSS, with a huge bonus for those familiar with Liquid and/or Javascript.
An ideal candidate to manage the products would be a designer familiar with applications like Adobe's Illustrator or Photoshop
There is one more activity or skill set, which is often overlooked and even dismissed at the outset of new projects, and that is digital marketing. It is arguably the most important activity to ensure the greatest chance for success, which is to have a strong marketing strategy and resource helping to grow a brand.-
Yes, like our product, we are hyper-flexible and always want to help our customers however we can. If a customer has a specific requirement and doesn't have the available resources, our team can step in to help as a professional service.
No. There are no upfront costs unless the project requires some custom development or additional support.
With all of our new customers we have a minimum of 3 online sessions to get projects started efficiently. The first session is a project kick-off call where we review all of the requirements and help guide you in the right direction. The following sessions cover whatever training, consultancy and setup support that may be required to move the project forward. We also provide customers with a detailed quick-start guide that lists all of the activities required to launch a storefront. If additional support or project managemnt services are required, we have can provide a custom quote to offer a dedicated on-boarding manager to ensure your storefront gets launched on time.
Yes. We have several variations of modern, mobile-ready, website designs that have all of our latest eCommerce, account management and SEO features built-in.
Over 60% of our revenue gets invested right back into our product. We are constantly innovating and upgrading our platform, with new code being published on a weekly basis. This ensures that Pixfizz is always up-to-date with the latest technology and features, all of which are available at no additional cost to all customers.